Manage Review Disallowance Reasons

When entering online reviews, you can select a disallow reason for why meals are being disallowed from the claim. You must first set up review disallowance reasons.

Add Review Disallow Reasons 

1. From the menu to the left, click Administration.

2. Select Manage Review Disallow Reasons. The Manage Review Disallow Reason screen opens.

3. Click . The Add Review Disallow Reason pop-up opens.

4. Click the Review Disallow Reason box and enter the reason.

5. Click Save.

Edit Review Disallow Reason

1. From the menu to the left, click Administration.

2. Select Manage Review Disallow Reasons.

3. Click the reason to update. The Edit Review Disallow Reason pop-up opens.

4. Make changes to the reason, as needed.

5. Click Save

Delete Meal Disallow Reason 

1. From the menu to the left, click Administration.

2. Select Manage Review Disallow Reasons.

3. Click the reason to remove. The Edit Review Disallowance Reason pop-up opens.

4. Click Delete.