--- title: Observe Sites description: "Observer Mode gives sponsors the ability to login to KidKare and observe each site in a "view only" mode.  This feature can be used to help with the following:   When you log in to KidKare you will se" --- [Skip to content](https://knowledge.kidkare.com/centers/observer-mode#main-content) ![New logo KK-09](https://knowledge.kidkare.com/hs-fs/hubfs/New%20logo%20KK-09.png?width=174&height=50&name=New%20logo%20KK-09.png) - [Customer Portal](https://support.kidkare.com/_hcms/mem/login) - [Access KidKare](https://app.kidkare.com/) - [Support & Releases](https://knowledge.kidkare.com/support-releases) - [Contact KidKare Support](https://knowledge.kidkare.com/support-releases/contact-our-support-team) Open main navigation Close main navigation - [Customer Portal](https://support.kidkare.com/_hcms/mem/login) - [Access KidKare](https://app.kidkare.com/) - [Support & Releases](https://knowledge.kidkare.com/support-releases) - [Contact KidKare Support](https://knowledge.kidkare.com/support-releases/contact-our-support-team) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Centers and Center Sponsors](https://knowledge.kidkare.com/centers?hsLang=en) 2. [Sponsors of Centers](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en) 3. [Observer Mode](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#observer-mode) # Observe Sites ### What is Observer Mode? Observer Mode gives sponsors the ability to login to **KidKare** and observe each site in a "view only" mode.  This feature can be used to help with the following: - Train site staff - Troubleshoot with your sites - See the last time sites logged in - See last claim date - See last review date - Check in on their center usage as needed.   --- ### Observe Sites When you log in to **KidKare** you will see **Observer Mode** as an option on your main menu.  In order to access this feature, follow the steps below. 1. From the menu to the left, click **Observer Mode**. 2. Click **Filters** in the top-right corner to set filters and customize the page display. You can change the following settings: - **Filter By:** Filter the listed centers by status: Pending, Active, Withdrawn, or eForms Access. - **Monitors:** View centers assigned to all monitors or just to you. - **Columns:** Select the columns to include in the center list. 3. Use the blank boxes at the top of each column to search for a specific center. For example, click the Center box and begin typing a center's name. The list filters automatically. 4. Click the **Center**, **Center Admin**, **Monitor**, **Phone**, **Address**, **KidKare Last Login Date**, and **Claim Date** columns to sort information in ascending or descending order. 5. Click a **center's name** to view that center's KidKare account as a center administrator. The account opens. A banner listing the center's name displays at the top of the page. 6. When finished, click **Exit Observer Mode** to return to your sponsor account.         - [Centers](https://knowledge.kidkare.com/centers/centers?hsLang=en#main-content) - [Home Page & Settings](https://knowledge.kidkare.com/centers/centers?hsLang=en#home-page-settings) - [Children](https://knowledge.kidkare.com/centers/centers?hsLang=en#children) - [eForms](https://knowledge.kidkare.com/centers/centers?hsLang=en#eforms) - [Menus/Attendance](https://knowledge.kidkare.com/centers/centers?hsLang=en#menus-attendance) - [Calendar](https://knowledge.kidkare.com/centers/centers?hsLang=en#calendar) - [Claims](https://knowledge.kidkare.com/centers/centers?hsLang=en#claims) - [Expenses](https://knowledge.kidkare.com/centers/centers?hsLang=en#expenses) - [Parachute](https://knowledge.kidkare.com/centers/centers?hsLang=en#parachute) - [Reports](https://knowledge.kidkare.com/centers/centers?hsLang=en#reports) - [Administration](https://knowledge.kidkare.com/centers/centers?hsLang=en#administration) - [Import](https://knowledge.kidkare.com/centers/centers?hsLang=en#import) - [Messages](https://knowledge.kidkare.com/centers/centers?hsLang=en#messages) - [Guardian Portal](https://knowledge.kidkare.com/centers/centers?hsLang=en#guardian-portal) - [At-Risk/SFSP Sites](https://knowledge.kidkare.com/centers/centers?hsLang=en#at-risk-sfsp-sites) - [Sponsors of Centers](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#main-content) - [Home Page & Settings](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#home-page-settings) - [Observer Mode](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#observer-mode) - [Claims](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#claims) - [Children](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#children) - [eForms](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#eforms) - [Center Management](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#center-management) - [Menus/Attendance](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#menus-attendance) - [Foods](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#foods) - [Reports](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#reports) - [Tools](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#tools) - [Administration](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#administration) - [Import](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#import) - [Payments](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#payments) - [Messages](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#messages) - [At-Risk & SFSP](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#at-risk-sfsp) - [Minute Menu CX User Manual](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#minute-menu-cx-user-manual) - [KidKare Academy for Sponsors](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#kidkare-academy-for-sponsors) - [Beacon Verify](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#beacon-verify) - [Get Help/Support](https://knowledge.kidkare.com/centers/get-help-support?hsLang=en) Support Hours M-F 9am-5pm CST Copyright © 2025, KidKare