--- title: Unmark State Claims description: This function is to be use only if you submitted your claim to the state in error.  Use this to reopen the claim month for your agency to continue processing claims until ready to submit to the state. --- [Skip to content](https://knowledge.kidkare.com/centers/unmark-state-claims#main-content) ![New logo KK-09](https://knowledge.kidkare.com/hs-fs/hubfs/New%20logo%20KK-09.png?width=174&height=50&name=New%20logo%20KK-09.png) - [Customer Portal](https://support.kidkare.com/_hcms/mem/login) - [Access KidKare](https://app.kidkare.com/) - [Support & Releases](https://knowledge.kidkare.com/support-releases) - [Contact KidKare Support](https://knowledge.kidkare.com/support-releases/contact-our-support-team) Open main navigation Close main navigation - [Customer Portal](https://support.kidkare.com/_hcms/mem/login) - [Access KidKare](https://app.kidkare.com/) - [Support & Releases](https://knowledge.kidkare.com/support-releases) - [Contact KidKare Support](https://knowledge.kidkare.com/support-releases/contact-our-support-team) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Centers and Center Sponsors](https://knowledge.kidkare.com/centers?hsLang=en) 2. [Sponsors of Centers](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en) 3. [Claims](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#claims) # Unmark State Claims This function is to be use only if you submitted your claim to the state in error.  Use this to reopen the claim month for your agency to continue processing claims until ready to submit to the state. 1. From the menu to the left, click Claims then select Unmark State Claims.  The Unmark State Claims page loads. 2. In the Find Records section, select the State, Claim Month, and Submission Batch you are needing to un-submit.  The claims that were submitted will show in a list below. 3. Use the checkboxes to select the center claims in the list.![](https://knowledge.kidkare.com/hs-fs/hubfs/image-png-Jul-17-2024-05-25-27-6143-PM.png?width=535&height=311&name=image-png-Jul-17-2024-05-25-27-6143-PM.png) 4. Click **Unsubmit**. 5. Once the claim is unsubmitted to the state, you will see a green confirmation pop up in the the top right corner of the screen.  You can now continue updating and processing this claim until you are ready to submit it to the state.![](https://knowledge.kidkare.com/hs-fs/hubfs/image-png-Jul-17-2024-05-26-54-5166-PM.png?width=353&height=141&name=image-png-Jul-17-2024-05-26-54-5166-PM.png) Remember, KidKare does not relay information directly to your state agency. 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