--- title: Un-Submit Center Claims description: If a center submits their claim but needs to edit it for some reason, you can un-submit the claim for that center. From the menu to the left, click Claims. Select Un-Submit Center Claims. In the Find --- [Skip to content](https://knowledge.kidkare.com/centers/unsubmit-center-claims#main-content) ![New logo KK-09](https://knowledge.kidkare.com/hs-fs/hubfs/New%20logo%20KK-09.png?width=174&height=50&name=New%20logo%20KK-09.png) - [Customer Portal](https://support.kidkare.com/_hcms/mem/login) - [Access KidKare](https://app.kidkare.com/) - [Support & Releases](https://knowledge.kidkare.com/support-releases) - [Contact KidKare Support](https://knowledge.kidkare.com/support-releases/contact-our-support-team) Open main navigation Close main navigation - [Customer Portal](https://support.kidkare.com/_hcms/mem/login) - [Access KidKare](https://app.kidkare.com/) - [Support & Releases](https://knowledge.kidkare.com/support-releases) - [Contact KidKare Support](https://knowledge.kidkare.com/support-releases/contact-our-support-team) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Centers and Center Sponsors](https://knowledge.kidkare.com/centers?hsLang=en) 2. [Sponsors of Centers](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en) 3. [Claims](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#claims) # Un-Submit Center Claims If a center submits their claim but needs to edit it for some reason, you can un-submit the claim for that center. ### Un-Submit Center Claim #### If the center claim has **NOT** been processed, follow the steps below: 1. From the menu to the left, click **Claims.** 2. Select **Un-Submit Center Claims.** 3. In the **Find Records** section, select the state(s) and month to view claim records for.  The list of claims loads. 4. Check the box next to the claim that needs to be unsubmitted. 5. Click **Unsubmit**. The center now has access to make adjustments and can resubmit their claim when they are done. --- ### Delete Center Claim Typically, when you delete a claim it is the result of a data entry error. If the claim you need to remove has not yet been submitted to the state, you can completely delete the claim from your system. **Wait!** Has this claim been submitted and/or paid? If so, do *not* delete it. You must zero the claim amounts, instead. 1. From the menu to the left, click **Claims**. 2. Select **List Claims**. The View Claims page opens. 3. Set filters for the claims to view: 1. Select the **All Centers** option or the **Selected Center** option. If you choose **Selected Center**, you must select a center at the top of the page. 2. If you operate in multiple states, click the **State** drop-down menu and select the state(s) to view. You can also select **All States**. 3. Click the **Claim** Month drop-down menu and select the claim month to view. You can also select **All Months**. 4. Click **Go**. 5. Click the link in the **Month** column to open the Claim Details page for the claim to un-submit. 6. Click **Delete**. 7. At the confirmation prompt, choose **Claim ONLY** option or the **Attendance and Claim** option. 8. Click **Delete**. 9. If the claim has already been processed, proceed to Un-Submitting the claim as shown in the instructions at the top of this page.   - [Centers](https://knowledge.kidkare.com/centers/centers?hsLang=en#main-content) - [Home Page & Settings](https://knowledge.kidkare.com/centers/centers?hsLang=en#home-page-settings) - [Children](https://knowledge.kidkare.com/centers/centers?hsLang=en#children) - [eForms](https://knowledge.kidkare.com/centers/centers?hsLang=en#eforms) - [Menus/Attendance](https://knowledge.kidkare.com/centers/centers?hsLang=en#menus-attendance) - [Calendar](https://knowledge.kidkare.com/centers/centers?hsLang=en#calendar) - [Claims](https://knowledge.kidkare.com/centers/centers?hsLang=en#claims) - [Expenses](https://knowledge.kidkare.com/centers/centers?hsLang=en#expenses) - [Parachute](https://knowledge.kidkare.com/centers/centers?hsLang=en#parachute) - [Reports](https://knowledge.kidkare.com/centers/centers?hsLang=en#reports) - [Administration](https://knowledge.kidkare.com/centers/centers?hsLang=en#administration) - [Import](https://knowledge.kidkare.com/centers/centers?hsLang=en#import) - [Messages](https://knowledge.kidkare.com/centers/centers?hsLang=en#messages) - [Guardian Portal](https://knowledge.kidkare.com/centers/centers?hsLang=en#guardian-portal) - [At-Risk/SFSP Sites](https://knowledge.kidkare.com/centers/centers?hsLang=en#at-risk-sfsp-sites) - [Sponsors of Centers](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#main-content) - [Home Page & Settings](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#home-page-settings) - [Observer Mode](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#observer-mode) - [Claims](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#claims) - [Children](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#children) - [eForms](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#eforms) - [Center Management](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#center-management) - [Menus/Attendance](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#menus-attendance) - [Foods](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#foods) - [Reports](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#reports) - [Tools](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#tools) - [Administration](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#administration) - [Import](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#import) - [Payments](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#payments) - [Messages](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#messages) - [At-Risk & SFSP](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#at-risk-sfsp) - [Minute Menu CX User Manual](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#minute-menu-cx-user-manual) - [KidKare Academy for Sponsors](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#kidkare-academy-for-sponsors) - [Beacon Verify](https://knowledge.kidkare.com/centers/sponsors-of-centers?hsLang=en#beacon-verify) - [Get Help/Support](https://knowledge.kidkare.com/centers/get-help-support?hsLang=en) Support Hours M-F 9am-5pm CST Copyright © 2025, KidKare