You can add or deduct specific dollar amounts from payments, even when such additions/deductions have nothing to do with specific claim counts. For example, if a special IRS withholding situation occurs, you may need to deduct a certain amount of money from a provider's payment each time you issue it.
Do not confuse these non-claim payment adjustments with adjustments made to specific claims. For more information about claim adjustments, see Change/Adjust Claims.
To create a non-claim payment adjustment:
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From the menu to the left, click Payments and select Adjust Provider Payments. The Adjust Provider Payments window opens.
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Click the Provider drop-down menu and select the provider for whom to adjust payments.
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Click the Adjustment Date box and enter the effective date of this adjustment. This box defaults to today's date.
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Enter the adjustment amount in the + (plus) or - (minus) boxes. The Total box updates automatically.
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Click the Adjustment Reason box and enter the reason for this adjustment. This prints on the provider's check/payment voucher.
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Click the Applicable Account drop-down menu and select the adjustment account code. This code impacts transaction export files. This field only displays if you are required to select an adjustment account code.
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Click Save.
The next time you issue payments, be sure to check the Include Non-Claim Payment Adjustments box so this adjustment is automatically included in the provider's next payment. For more information, see Issue Payments.