Guardian Portal
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      Manage Messages on Parent Portal

      View Messages

      Received messages display in the Received tab on the Messages page. It is divided into the following columns: Received From, Subject, and Date. You can also see the total number of messages, as well as the number that are unread, at the bottom of this page.

      1. Click . The Messages page opens and displays the Received tab by default.

      2. Use the Search Messages box to filter the messages that display. The message list is updated as you type.

      3. Click a message to view the message content.

      4. If your child care provider included a survey, respond to the survey questions and click Send My Answers.

      5. Click Back to return to the Received tab.

      6. To mark messages as read/unread:

        1. Check the box next to the messages to mark as read/unread. You can also check the box at the top of the column to select all messages.

        2. Click Mark as Read or Mark as Unread.

      7. To archive messages:

        1. Check the box next to the messages to archive. You can also check the box at the top of the column to select all messages.

        2. Click Archive Selected. The messages you selected are moved to the Archived tab.

       

      Update Message Notification Settings

      You can determine whether you receive notifications when you receive a new message in KidKare.

      1. Click . The Settings page opens.

      2. To update your email address:

        1. Click the Email box and enter the new email address over the existing one.

        2. Click Save.

      3. To enable or disable email notifications, click  next to Email Notifications. Your change is saved automatically.