KidKare allows providers to record claims in two (2) different formats:
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Online via KidKare
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Handwritten Forms
These claims can be processed in four (4) ways: online, manually, or via Direct Entry. In addition to the tasks listed in the table below, you should complete the following tasks monthly:
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Prepare and print state claim reports for your original claim submission to the state.
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Print provider checks, issue direct deposits, and/or generate provider payment information for your accounting system.
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Print provider error letters, and mail them to providers who do not use KidKare.
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Manage claim adjustments and late provider claims.
KidKare | Handwritten Forms | ||
Start/complete before the first of the month.
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1
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Advance your Current Claim Month on the last day of the month (or earlier, if you begin changing provider information for the upcoming month). | ||
2
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Updated provider information: Update tier/licensing information, remove old providers, and enroll new providers. | ||
3
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Enter any state/federal holidays for the following month. | If handling handwritten forms manually, skip this step. If you use Direct Entry, you must complete this step. |
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4
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Enter any school district-wide or sponsor-wide school holidays or vacation days for the following month. | If handling handwritten forms manually, skip this step. If you use Direct Entry, you must complete this step. |
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Begin after the first day of the month.
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5
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Open the mail (Child Enrollment reports only). | Open the mail (as you do currently), and track received claims. | |
6
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Not necessary, as providers complete this step themselves. | Complete any child withdrawals (from submitted CIFs or any manual forms you use). | |
7
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Activate new children. Cross-reference received and signed child enrollment forms. | Manually enroll new children. | |
8
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Finish managing child Tier information. | Input child Tier information (if it was not supplied when you enrolled children). | |
9
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Not necessary, as providers complete this step themselves. | If handling handwritten forms manually, update child information (school eligibility, special diets, and so on). If you use Direct Entry, you must manage all other CIF information. |
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10
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Note any doctor's statements you've received for infants who require a special diet. | ||
11
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Manually add review information. | ||
12
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Not necessary, as this information is automatically transmitted from the provider. | If handling handwritten menus manually, this is not necessary. If you use Direct Entry, manually review the foods and then use the Record Full Month Attendance function. |
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13 | Process claims via the software. | If handling handwritten menus manually, process claims by hand, and enter the results as a Manual Claim. If you use Direct Entry, process claims via the software. |
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14 | Review the processed claims, and make claim changes or re-process as necessary. | If handled manually, this is not necessary. If you use Direct Entry, review the processed claims. |