--- title: Observe Providers with Observer Mode description: Log in to app.kidkare.com with the same ID and password you use to access Minute Menu HX. A list of your providers displays. Click Filters in the top-right corner to set filters and customize the pag --- [Skip to content](https://knowledge.kidkare.com/homes/observe-providers-with-observer-mode#main-content) English Show submenu for translations ![KK Icon.png\]](https://knowledge.kidkare.com/hs-fs/hubfs/KK%20Icon.png?width=40&height=40&name=KK%20Icon.png) - [Customer Portal](https://support.kidkare.com/_hcms/mem/login) - [Access KidKare](https://app.kidkare.com/) - [Support & Releases](https://knowledge.kidkare.com/support-releases) - [Contact KidKare Support](https://knowledge.kidkare.com/support-releases/contact-our-support-team) Open main navigation Close main navigation - [Customer Portal](https://support.kidkare.com/_hcms/mem/login) - [Access KidKare](https://app.kidkare.com/) - [Support & Releases](https://knowledge.kidkare.com/support-releases) - [Contact KidKare Support](https://knowledge.kidkare.com/support-releases/contact-our-support-team) - English Show submenu for translations - Go to kidkare.com Go to kidkare.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Home Providers and Sponsors](https://knowledge.kidkare.com/homes?hsLang=en) 2. [MMHX for Home Sponsors](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en) 3. [Manage Providers](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#manage-providers) # Observe Providers with Observer Mode When you log in to KidKare in Observer Mode, you can view provider accounts, print reports, and more. 1. Log in to [**app.kidkare.com**](https://app.kidkare.com/#/login/) with the same ID and password you use to access Minute Menu HX. A list of your providers displays. ![](https://dyzz9obi78pm5.cloudfront.net/app/image/id/5ea2e9408e121c09337e3123/n/observer-mode-home.PNG) 2. Click **Filters** in the top-right corner to set filters and customize the page display. You can change the following settings: - **Filter By:** Filter the listed providers by status: Pending, Active, Hold, or Withdrawn. - **Monitors:** View providers assigned to all monitors, or just to you. - **Columns:** Select the columns to include in the provider list. ![](https://dyzz9obi78pm5.cloudfront.net/app/image/id/627d50c5c337a47fa961c0fb/n/hx-sponsor-kk-filters.png) 3. Use the blank boxes at the top of each column to search for a specific provider. For example, click the Provider box and begin typing a provider's name. The list filters automatically. 4. Click the **Provider**, **Monitor**, **Last Login Date**, **Claim Date**, or **Next Review Date** column to sort information in ascending or descending order. 5. Click ![](https://dyzz9obi78pm5.cloudfront.net/app/image/id/5c892396ec161cd50bd3c4a9/n/observermode-provider-review.png) next to a provider's name to download the Sponsor Review worksheet. A PDF downloads. 6. Click a **provider's name** to view that provider's KidKare account. The account opens. A banner listing the provider's name displays at the top of the page. When in Observer Mode, you can only review the provider's account—you cannot make changes. ![](https://dyzz9obi78pm5.cloudfront.net/app/image/id/5ea2ea28ad121c9522fd217b/n/observer-mode-view-provider.png) 7. When finished, click **Exit Observer Mode** to return to your sponsor account. - [Home Providers](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#main-content) - [Home Page & Settings](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#home-page-settings) - [My Children](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#my-children) - [My Site](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#my-site) - [eForms](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#eforms) - [Meals](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#meals) - [Food Program](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#food-program) - [Calendar](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#calendar) - [Check In/Out](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#check-in-out) - [Reports](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#reports) - [Messages](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#messages) - [KidKare Accounting](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#kidkare-accounting) - [Parachute](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#parachute) - [Español](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#espa%C3%B1ol) - [Guardian Portal](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#guardian-portal) - [KidKare for Home Sponsors](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#main-content) - [Home Page & Settings](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#home-page-settings) - [Observer Mode](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#observer-mode) - [Claims](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#claims) - [Children](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#children) - [eForms](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#eforms) - [Provider Management](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#provider-management) - [Menus/Attendance](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#menus-attendance) - [Payments](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#payments) - [Foods](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#foods) - [Reports](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#reports) - [Tools](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#tools) - [Administration](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#administration) - [Messages](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#messages) - [Beacon Verify](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#beacon-verify) - [MMHX for Home Sponsors](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#main-content) - [Install & Update MinuteMenuHX](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#install-update-minutemenuhx) - [Get Started](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#get-started) - [Manage Providers](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#manage-providers) - [Enroll & Manage Children](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#enroll-manage-children) - [Review Homes](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#review-homes) - [Manage Foods & Menus](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#manage-foods-menus) - [Administrative Tasks](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#administrative-tasks) - [Process & Manage Claims](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#process-manage-claims) - [Reports](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#reports) - [Videos](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#videos) - [Resources](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#resources) - [MinuteMenuHX Full User Manual](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#minutemenuhx-full-user-manual) - [Get Help/Support](https://knowledge.kidkare.com/homes/get-help-support?hsLang=en) # KidKare Support Hours M-F 9am-5pm CST Copyright © 2026, KidKare