--- title: Provider Helpers description: Some states count provider helpers as part of a provider's capacity. If this is the case in your state or a state in which your provider operates, you must add and manage these helpers in the provider --- [Skip to content](https://knowledge.kidkare.com/homes/provider-helpers#main-content) English Show submenu for translations ![KK Icon.png\]](https://knowledge.kidkare.com/hs-fs/hubfs/KK%20Icon.png?width=40&height=40&name=KK%20Icon.png) - [Customer Portal](https://support.kidkare.com/_hcms/mem/login) - [Access KidKare](https://app.kidkare.com/) - [Support & Releases](https://knowledge.kidkare.com/support-releases) - [Contact KidKare Support](https://knowledge.kidkare.com/support-releases/contact-our-support-team) Open main navigation Close main navigation - [Customer Portal](https://support.kidkare.com/_hcms/mem/login) - [Access KidKare](https://app.kidkare.com/) - [Support & Releases](https://knowledge.kidkare.com/support-releases) - [Contact KidKare Support](https://knowledge.kidkare.com/support-releases/contact-our-support-team) - English Show submenu for translations - Go to kidkare.com Go to kidkare.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Home Providers and Sponsors](https://knowledge.kidkare.com/homes?hsLang=en) 2. [KidKare for Home Sponsors](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en) 3. [Tools](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#tools) # Provider Helpers Some states count provider helpers as part of a provider's capacity. If this is the case in your state or a state in which your provider operates, you must add and manage these helpers in the provider's file in KidKare. #### Adding Provider Helpers 1. From the menu to the left, click **Tools** and select **Provider Helpers**. 2. In the **Find Records** section, choose **Selected provider** and choose the provider to add helpers for. 3. Click ![](https://knowledge.kidkare.com/hs-fs/hubfs/image-png-Aug-12-2024-03-00-25-2039-PM.png?width=44&height=24&name=image-png-Aug-12-2024-03-00-25-2039-PM.png) in the top right corner.  The **Add New Helper** screen opens. 4. Click the **First Name**, **MI**, and **Last Name** boxers and enter the helper's full name. 5. Click the **Address**, **City**, **State**, and **Zip Code** boxes and enter the helper's address. 6. Click the **SSN** box and enter the helper's social security number. ![](https://knowledge.kidkare.com/hs-fs/hubfs/image-png-Aug-12-2024-03-01-23-1014-PM.png?width=535&height=455&name=image-png-Aug-12-2024-03-01-23-1014-PM.png) 7. Click the **Email** box and enter the helper's email address. 8. Click the **Gender** drop-down menu and select the helper's sex. 9. Click the **Phone** box and enter the helper's phone number. 10. In the **Race** section, check the box next to each item that applies. 11. Click the **Expiration Date** and enter the date on which the helper either needs more training or re-certification. This is useful if you require documentation proving that the helper has received training or has appropriate certifications. 12. Click the **Training Date Complete** box and enter the date the training completed training, if needed. 13. Click **Save**. #### Edit Provider Helpers To update provider helper information: 1. From the menu to the left, click **Tools** and select **Provider Helpers**. 2. In the **Find Records** section, choose **Selected provider** and choose the provider to edit helpers for. 3. You can filter your view to show **All**, **Currently Employed**, or **No Longer Employed** helpers. 4. Click the helper name in the list to open the **Edit Helper** page. 5. Update the helper's information, as needed. 6. If this helper no longer works for the provider, click the **Last Date Employed** box and enter the helper's last day of employment. 7. When finished, click **Save**. #### Deleting Provider Helpers You should only delete helpers if they were entered in error. If the Helper no longer works for the provider, enter a date in the **Last Date Employed** box. 1. From the menu to the left, click **Tools** and select **Provider Helpers**. 2. In the **Find Records** section, choose **Selected provider** and choose the provider to remove helpers for. 3. You can filter your view to show **All**, **Currently Employed**, or **No Longer Employed** helpers. 4. Click the helper name in the list to open the **Edit Helper** page. 5. Click Delete.  A confirmation prompt will appear.  Click Delete again.![](https://knowledge.kidkare.com/hs-fs/hubfs/image-png-Aug-12-2024-03-07-30-9217-PM.png?width=234&height=163&name=image-png-Aug-12-2024-03-07-30-9217-PM.png)   - [Home Providers](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#main-content) - [Home Page & Settings](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#home-page-settings) - [My Children](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#my-children) - [My Site](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#my-site) - [eForms](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#eforms) - [Meals](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#meals) - [Food Program](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#food-program) - [Calendar](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#calendar) - [Check In/Out](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#check-in-out) - [Reports](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#reports) - [Messages](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#messages) - [KidKare Accounting](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#kidkare-accounting) - [Parachute](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#parachute) - [Español](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#espa%C3%B1ol) - [Guardian Portal](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#guardian-portal) - [KidKare for Home Sponsors](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#main-content) - [Home Page & Settings](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#home-page-settings) - [Observer Mode](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#observer-mode) - [Claims](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#claims) - [Children](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#children) - [eForms](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#eforms) - [Provider Management](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#provider-management) - [Menus/Attendance](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#menus-attendance) - [Payments](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#payments) - [Foods](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#foods) - [Reports](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#reports) - [Tools](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#tools) - [Administration](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#administration) - [Messages](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#messages) - [Beacon Verify](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#beacon-verify) - [MMHX for Home Sponsors](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#main-content) - [Install & Update MinuteMenuHX](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#install-update-minutemenuhx) - [Get Started](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#get-started) - [Manage Providers](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#manage-providers) - [Enroll & Manage Children](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#enroll-manage-children) - [Review Homes](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#review-homes) - [Manage Foods & Menus](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#manage-foods-menus) - [Administrative Tasks](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#administrative-tasks) - [Process & Manage Claims](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#process-manage-claims) - [Reports](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#reports) - [Videos](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#videos) - [Resources](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#resources) - [MinuteMenuHX Full User Manual](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#minutemenuhx-full-user-manual) - [Get Help/Support](https://knowledge.kidkare.com/homes/get-help-support?hsLang=en) # KidKare Support Hours M-F 9am-5pm CST Copyright © 2026, KidKare