--- title: Provider Photos description: Provider photos give sponsors an easy way to confirm a provider's identity when completing Monitoring visits. --- [Skip to content](https://knowledge.kidkare.com/homes/provider-photos#main-content) English Show submenu for translations ![KK Icon.png\]](https://knowledge.kidkare.com/hs-fs/hubfs/KK%20Icon.png?width=40&height=40&name=KK%20Icon.png) - [Customer Portal](https://support.kidkare.com/_hcms/mem/login) - [Access KidKare](https://app.kidkare.com/) - [Support & Releases](https://knowledge.kidkare.com/support-releases) - [Contact KidKare Support](https://knowledge.kidkare.com/support-releases/contact-our-support-team) Open main navigation Close main navigation - [Customer Portal](https://support.kidkare.com/_hcms/mem/login) - [Access KidKare](https://app.kidkare.com/) - [Support & Releases](https://knowledge.kidkare.com/support-releases) - [Contact KidKare Support](https://knowledge.kidkare.com/support-releases/contact-our-support-team) - English Show submenu for translations - Go to kidkare.com Go to kidkare.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Home Providers and Sponsors](https://knowledge.kidkare.com/homes?hsLang=en) 2. [KidKare for Home Sponsors](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en) 3. [Provider Management](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#provider-management) # Provider Photos Provider photos give sponsors an easy way to confirm a provider's identity when completing Monitoring visits. You can fully manage these photos yourself, or you can also allow your providers to upload their own photos. **Note:** Allowing providers to upload their own photo does not prevent you, as the sponsor, from replacing incorrect or inappropriate photos uploaded by a provider. #### **Uploading Provider Photos** You can upload a provider's photo when enrolling or editing the provider. 1. From the menu to the left, click **Provider Management**. 2. If you are enrolling a provider: 1. Click **Enroll Provider**. A placeholder photo displays to the left of the provider profile fields. 2. Click the **camera icon** in the photo placeholder. 3. Click **Choose**. 4. Browse to the location where the photo is stored, select it, and click **Open**. 5. Click ![photo-check](https://knowledge.kidkare.com/hs-fs/hubfs/Knowledge%20Base%20Import/photo-check.png?width=29&height=40&name=photo-check.png). The photo is saved. 6. Continue to enroll the provider as you normally would. 3. If you are editing an existing provider: 1. Click **Provider Information**. 2. Click the **Provider** drop-down menu and select the provider for whom to upload a photo. The provider's profile opens to the **General** tab by default. A placeholder photo displays to the left of the provider profile fields. 3. Click ![camera\_icon](https://knowledge.kidkare.com/hs-fs/hubfs/Knowledge%20Base%20Images%20-%20DO%20NOT%20DELETE/camera_icon.png?width=29&height=24&name=camera_icon.png) in the photo placeholder. 4. Click **Choose**. 5. Browse to the location where the photo is stored, select it, and click **Open**. 6. Click ![photo-check](https://knowledge.kidkare.com/hs-fs/hubfs/Knowledge%20Base%20Import/photo-check.png?width=29&height=40&name=photo-check.png). 7. Click **Save**. ![Spon\_ProviderPhoto](https://knowledge.kidkare.com/hs-fs/hubfs/Knowledge%20Base%20Images%20-%20DO%20NOT%20DELETE/Homes%20KB/Spon_ProviderPhoto.png?width=670&height=318&name=Spon_ProviderPhoto.png) #### **Changing & Deleting Provider Photos** You can update or remove provider photos at any time—including any photos the provider may have uploaded themselves. 1. From the menu to the left, click **Provider Management**. 2. Click **Provider Information**. 3. Click the **Provider** drop-down menu and select the provider for whom to upload a photo. The provider's profile opens to the **General** tab by default. A placeholder photo displays to the left of the provider profile fields. 4. Click ![camera\_icon](https://knowledge.kidkare.com/hs-fs/hubfs/Knowledge%20Base%20Images%20-%20DO%20NOT%20DELETE/camera_icon.png?width=29&height=24&name=camera_icon.png) in the photo placeholder. 5. To change the photo: 1. Click **Choose**. 2. Browse to the location where the photo is stored, select it, and click **Open**. 3. Click ![photo-check](https://knowledge.kidkare.com/hs-fs/hubfs/Knowledge%20Base%20Import/photo-check.png?width=29&height=40&name=photo-check.png). 4. Click **Save**. 6. To delete the photo, click **Delete**. The photo is removed. #### **Enabling Providers to Upload Their Own Photo** When you allow providers to upload their own photo, they will do so via the **My Site** page in their version of KidKare. You can disable this ability at any time. 1. Click ![language-settings-Jun-27-2025-09-39-52-3561-PM](https://knowledge.kidkare.com/hs-fs/hubfs/Knowledge%20Base%20Import/language-settings-Jun-27-2025-09-39-52-3561-PM.png?width=37&height=40&name=language-settings-Jun-27-2025-09-39-52-3561-PM.png). The Settings page opens. 2. Click ![slider-btn-Jun-27-2025-09-40-04-0672-PM](https://knowledge.kidkare.com/hs-fs/hubfs/Knowledge%20Base%20Import/slider-btn-Jun-27-2025-09-40-04-0672-PM.png?width=24&height=40&name=slider-btn-Jun-27-2025-09-40-04-0672-PM.png) next to **Would you like to allow providers to upload a photo of themselves (this will allow providers to overwrite photos you uploaded)?** to set it to **Yes**. You changes are saved automatically. ![Spon\_ToggleforPhoto](https://knowledge.kidkare.com/hs-fs/hubfs/Knowledge%20Base%20Images%20-%20DO%20NOT%20DELETE/Homes%20KB/Spon_ToggleforPhoto.png?width=670&height=318&name=Spon_ToggleforPhoto.png) 3. 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