In some situations, it may be necessary for you to demand providers to return payment. For example, suppose a provider dropped off your program and you already sent them payment for their last claim. The claim later required a negative adjustment. Since you are not issuing another payment to this provider, the provider must re-pay you for the negative amount. You may also require re-payment for all negative claim adjustments.
You can track these received payments in KidKare. To do so:
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From the menu to the left, click Payments and Receive Money from Provider. The Receive Money from Provider window opens.
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Click the Provider drop-down menu and select the provider from whom you received payment. Negative non-claim payment adjustments for the selected provider displays in the Itemized Detail box.
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Click the Amount Received box and enter the amount of the payment you received from the provider.
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Click the Date Received box and enter the date you received the payment.
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Click Save.