--- title: Receive Money from Providers description: In some situations, it may be necessary for you to demand providers to return payment. For example, suppose a provider dropped off your program and you already sent them payment for their last claim. --- [Skip to content](https://knowledge.kidkare.com/homes/receive-money-from-providers#main-content) English Show submenu for translations ![KK Icon.png\]](https://knowledge.kidkare.com/hs-fs/hubfs/KK%20Icon.png?width=40&height=40&name=KK%20Icon.png) - [Customer Portal](https://support.kidkare.com/_hcms/mem/login) - [Access KidKare](https://app.kidkare.com/) - [Support & Releases](https://knowledge.kidkare.com/support-releases) - [Contact KidKare Support](https://knowledge.kidkare.com/support-releases/contact-our-support-team) Open main navigation Close main navigation - [Customer Portal](https://support.kidkare.com/_hcms/mem/login) - [Access KidKare](https://app.kidkare.com/) - [Support & Releases](https://knowledge.kidkare.com/support-releases) - [Contact KidKare Support](https://knowledge.kidkare.com/support-releases/contact-our-support-team) - English Show submenu for translations - Go to kidkare.com Go to kidkare.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Home Providers and Sponsors](https://knowledge.kidkare.com/homes?hsLang=en) 2. [KidKare for Home Sponsors](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en) 3. [Payments](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#payments) # Receive Money from Providers In some situations, it may be necessary for you to demand providers to return payment. For example, suppose a provider dropped off your program and you already sent them payment for their last claim. The claim later required a negative adjustment. Since you are not issuing another payment to this provider, the provider must re-pay you for the negative amount. You may also require re-payment for all negative claim adjustments. You can track these received payments in KidKare. To do so: 1. From the menu to the left, click **Payments** and **Receive Money from Provider**. The Receive Money from Provider window opens.![](https://knowledge.kidkare.com/hs-fs/hubfs/image-png-Aug-12-2024-05-41-12-6117-PM.png?width=535&height=212&name=image-png-Aug-12-2024-05-41-12-6117-PM.png) 2. Click the **Provider** drop-down menu and select the provider from whom you received payment. Negative non-claim payment adjustments for the selected provider displays in the Itemized Detail box. 3. Click the **Amount Received** box and enter the amount of the payment you received from the provider.![](https://knowledge.kidkare.com/hs-fs/hubfs/image-png-Aug-12-2024-05-42-26-9752-PM.png?width=535&height=171&name=image-png-Aug-12-2024-05-42-26-9752-PM.png) 4. Click the **Date Received** box and enter the date you received the payment. 5. 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