--- title: Reset Your Password description: When you need to make password updates, you can reset your password on the My Site page instead of using the Forgot Password link on the Login page. From the menu to the left, click Home. Click My Sit --- [Skip to content](https://knowledge.kidkare.com/homes/reset-your-password#main-content) English Show submenu for translations ![KK Icon.png\]](https://knowledge.kidkare.com/hs-fs/hubfs/KK%20Icon.png?width=40&height=40&name=KK%20Icon.png) - [Customer Portal](https://support.kidkare.com/_hcms/mem/login) - [Access KidKare](https://app.kidkare.com/) - [Support & Releases](https://knowledge.kidkare.com/support-releases) - [Contact KidKare Support](https://knowledge.kidkare.com/support-releases/contact-our-support-team) Open main navigation Close main navigation - [Customer Portal](https://support.kidkare.com/_hcms/mem/login) - [Access KidKare](https://app.kidkare.com/) - [Support & Releases](https://knowledge.kidkare.com/support-releases) - [Contact KidKare Support](https://knowledge.kidkare.com/support-releases/contact-our-support-team) - English Show submenu for translations - Go to kidkare.com Go to kidkare.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Home Providers and Sponsors](https://knowledge.kidkare.com/homes?hsLang=en) 2. [Home Providers](https://knowledge.kidkare.com/homes/home-providers?hsLang=en) 3. [My Site](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#my-site) # Reset Your Password When you need to make password updates, you can reset your password on the My Site page instead of using the Forgot Password link on the Login page. 1. From the menu to the left, click **Home**. 2. Click **My Site**. 3. In the Business Details section, click the **Click to Reset** link. You are logged out of KidKare, and the Reset Password page opens. ![](https://dyzz9obi78pm5.cloudfront.net/app/image/id/5ea6e995ec161c457ff1c037/n/reset-pw.png) 4. Click the **Email** box and enter your email address. 5. Click **Send Me**. You will receive an email with a link to reset your password. Note that these links are only good for one use, so if you need to reset again, you must repeat **Steps 2 & 3**. 6. Enter your new password. 7. 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