---
title: Serious Deficiency Events
description: Serious deficiency events are particular milestones in the corrective action process. Each Serious Deficiency begins with notice given to the provider and ends with termination of the provider or docu
---

[Skip to content](https://knowledge.kidkare.com/homes/serious-deficiency-events#main-content)

English

Show submenu for translations

![KK Icon.png\]](https://knowledge.kidkare.com/hs-fs/hubfs/KK%20Icon.png?width=40&height=40&name=KK%20Icon.png)

- [Customer Portal](https://support.kidkare.com/_hcms/mem/login)
- [Access KidKare](https://app.kidkare.com/)
- [Support & Releases](https://knowledge.kidkare.com/support-releases)
- [Contact KidKare Support](https://knowledge.kidkare.com/support-releases/contact-our-support-team)

Open main navigation

Close main navigation

- [Customer Portal](https://support.kidkare.com/_hcms/mem/login)
- [Access KidKare](https://app.kidkare.com/)
- [Support & Releases](https://knowledge.kidkare.com/support-releases)
- [Contact KidKare Support](https://knowledge.kidkare.com/support-releases/contact-our-support-team)
- English
  
  Show submenu for translations
- Go to kidkare.com

 Go to kidkare.com

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Home Providers and Sponsors](https://knowledge.kidkare.com/homes?hsLang=en)
2. [KidKare for Home Sponsors](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en)
3. [Tools](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#tools)

# Serious Deficiency Events

Serious deficiency events are particular milestones in the corrective action process. Each Serious Deficiency begins with notice given to the provider and ends with termination of the provider or documentation that the provider has corrected all mistakes. Set up milestones specific to your corrective action process in the Serious Deficiency Events window.

1. From the menu to the left, click the **Tools** and select **Serious Deficiency Events**. The Serious Deficiency Events window opens.![](https://dyzz9obi78pm5.cloudfront.net/app/image/id/6696ae78f25c02ef3009ee6b/n/1721151096559.png)
2. Click ![](https://dyzz9obi78pm5.cloudfront.net/app/image/id/6696ae91e2c3b3e00d00b25a/n/1721151121339.png). The Add Serious Deficiency Event Code dialog box opens.
3. Click the text box and enter the new event code.
4. Click **Save**.

Edit Serious Deficiency Events

1. From the menu to the left, click the **Tools** and select **Serious Deficiency Events**. The Serious Deficiency Events window opens.
   
   ![](https://dyzz9obi78pm5.cloudfront.net/app/image/id/6696af210293d8008107ed28/n/1721151264751.png)
2. Click on the title of the event you need to edit.  The **Edit Serious Deficiency Event** box opens.
3. Make your updates and click Save.

#### Delete Serious Deficiency Events

1. From the menu to the left, click the **Tools** and select **Serious Deficiency Events**. The Serious Deficiency Events window opens.![](https://dyzz9obi78pm5.cloudfront.net/app/image/id/6696b014097a2f4d16003627/n/1721151508397.png)
2. Click the ![](https://dyzz9obi78pm5.cloudfront.net/app/image/id/6696adcff51a0cedda033457/n/1721150926899.png)icon to the right of the deficiency event.
3. The **Are you sure?** confirmation appears.  Click **Delete**.

A serious deficiency event cannot be deleted if it has already been used.   

- [Home Providers](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#main-content)

    - [Home Page & Settings](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#home-page-settings)
    - [My Children](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#my-children)
    - [My Site](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#my-site)
    - [eForms](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#eforms)
    - [Meals](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#meals)
    - [Food Program](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#food-program)
    - [Calendar](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#calendar)
    - [Check In/Out](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#check-in-out)
    - [Reports](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#reports)
    - [Messages](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#messages)
    - [KidKare Accounting](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#kidkare-accounting)
    - [Parachute](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#parachute)
    - [Español](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#espa%C3%B1ol)
    - [Guardian Portal](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#guardian-portal)
- [KidKare for Home Sponsors](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#main-content)

    - [Home Page & Settings](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#home-page-settings)
    - [Observer Mode](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#observer-mode)
    - [Claims](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#claims)
    - [Children](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#children)
    - [eForms](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#eforms)
    - [Provider Management](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#provider-management)
    - [Menus/Attendance](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#menus-attendance)
    - [Payments](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#payments)
    - [Foods](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#foods)
    - [Reports](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#reports)
    - [Tools](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#tools)
    - [Administration](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#administration)
    - [Messages](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#messages)
    - [Beacon Verify](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#beacon-verify)
- [MMHX for Home Sponsors](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#main-content)

    - [Install & Update MinuteMenuHX](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#install-update-minutemenuhx)
    - [Get Started](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#get-started)
    - [Manage Providers](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#manage-providers)
    - [Enroll & Manage Children](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#enroll-manage-children)
    - [Review Homes](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#review-homes)
    - [Manage Foods & Menus](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#manage-foods-menus)
    - [Administrative Tasks](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#administrative-tasks)
    - [Process & Manage Claims](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#process-manage-claims)
    - [Reports](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#reports)
    - [Videos](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#videos)
    - [Resources](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#resources)
    - [MinuteMenuHX Full User Manual](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#minutemenuhx-full-user-manual)
- [Get Help/Support](https://knowledge.kidkare.com/homes/get-help-support?hsLang=en)

# KidKare

Support Hours M-F 9am-5pm CST

<https://www.facebook.com/KidKarebyMinuteMenu> <https://www.linkedin.com/company/kidkare/> <https://www.linkedin.com/company/kidkare/>

Copyright © 2026, KidKare