--- title: Subscribe to System Status Updates description: "The overall product status changes. A new incident is reported. An existing incident is updated. Messages (general and high priority) are posted. To subscribe to status updates: Go to https://status.k" --- [Skip to content](https://knowledge.kidkare.com/homes/subscribe-to-system-status-updates#main-content) English Show submenu for translations ![KK Icon.png\]](https://knowledge.kidkare.com/hs-fs/hubfs/KK%20Icon.png?width=40&height=40&name=KK%20Icon.png) - [Customer Portal](https://support.kidkare.com/_hcms/mem/login) - [Access KidKare](https://app.kidkare.com/) - [Support & Releases](https://knowledge.kidkare.com/support-releases) - [Contact KidKare Support](https://knowledge.kidkare.com/support-releases/contact-our-support-team) Open main navigation Close main navigation - [Customer Portal](https://support.kidkare.com/_hcms/mem/login) - [Access KidKare](https://app.kidkare.com/) - [Support & Releases](https://knowledge.kidkare.com/support-releases) - [Contact KidKare Support](https://knowledge.kidkare.com/support-releases/contact-our-support-team) - English Show submenu for translations - Go to kidkare.com Go to kidkare.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Home Providers and Sponsors](https://knowledge.kidkare.com/homes?hsLang=en) 2. [MMHX for Home Sponsors](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en) 3. [Install & Update MinuteMenuHX](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#install-update-minutemenuhx) # Subscribe to System Status Updates Subscribe to system status updates at **[https://status.kidkare.com/index.html#](https://status.kidkare.com/index.html#)** to receive notifications about any changes to Minute Menu HX's system status. You can subscribe to email notifications, SMS notifications, or both. When you subscribe to the Status page, you receive a notification for the following: - The overall product status changes. - A new incident is reported. - An existing incident is updated. - Messages (general and high priority) are posted. To subscribe to status updates: 1. Go to **[https://status.kidkare.com/index.html#](https://status.kidkare.com/index.html#)**. You can also click the **System Status** link in the right-hand column on this page. ![](https://dyzz9obi78pm5.cloudfront.net/app/image/id/5cc719d28e121c904618b40f/n/sys-stat.png) 2. Click **Subscribe** in the bottom-right corner. A pop-up opens. ![](https://dyzz9obi78pm5.cloudfront.net/app/image/id/5cc717586e121ca93a978413/n/subscribe.PNG) 3. Click the **Products** drop-down menu and select the product to which to subscribe. 4. Click the **Preference** drop-down menu and select **Email**, **Phone**, or **Both**. 5. Click the **Email Address** box, the **Phone** box, or both, and enter the email address/phone number at which you'd like to receive notifications. 6. Check the **I Am Requesting Alerts From KidKare Status Data Charges May Apply** box. 7. Click **Subscribe**. #### Unsubscribing from Alerts You can unsubscribe at any time. Note that if you subscribed to both SMS and email alerts, you must unsubscribe from both to no longer receive any notifications from the KidKare System Status page. To do so: 1. Go to **[https://status.kidkare.com/index.html#](https://status.kidkare.com/index.html#)**. You can also click the **System Status** link in the right-hand column on this page. 2. Click **Unsubscribe** from the bottom-right corner. A pop-up opens. ![](https://dyzz9obi78pm5.cloudfront.net/app/image/id/5cc7180cec161cac359d6dc0/n/unsubscribe.PNG) 3. Click the **Products** drop-down menu and select the product from which to unsubscribe. 4. Click the **Preference** drop-down menu and select **Email**, **Phone**, or **Both**. 5. Click the **Email Address** box, the **Phone** box, or both, and enter the email address/phone number you are unsubscribing. 6. Check the **I Am Requesting to Unsubscribe From Receiving KidKare Status Alerts** box. 7. 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