--- title: Track Received Claims description: You can track claims your providers have already submitted and mark them as received. Watch the video below to learn more, or click one of the following links to jump to a heading. 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How can we help you? - There are no suggestions because the search field is empty. 1. [Home Providers and Sponsors](https://knowledge.kidkare.com/homes?hsLang=en) 2. [KidKare for Home Sponsors](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en) 3. [Claims](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#claims) # Track Received Claims ### Track Received Claims You can track claims your providers have already submitted and mark them as received. Watch the video below to learn more, or click one of the following links to jump to a heading. #### Tracking Received Claims 1. From the menu to the left, click **Claims** and select **Track Received Claims**. The Track Received Claims window opens.![](https://knowledge.kidkare.com/hs-fs/hubfs/image-png-Dec-18-2024-04-11-22-8716-PM.png?width=535&height=242&name=image-png-Dec-18-2024-04-11-22-8716-PM.png) 2. Set filters in the top of the window: - **Select Provider:** Select **All Providers** or **Selected Provider**. If you select Selected Provider, click the **Select** drop-down menu and choose the provider to view. - **Claim Month:** Click this drop-down menu and select the claim month to view. - **Providers Status:** If you selected All Providers in the Filter By section, click this drop-down menu and select the provider status to include in the list. - **Show Only Received But Not Processed:** Check this box to show only those claims that were received but not yet processed. 1. - **Filter Claims by Type:** Select the claim type to view. You can choose from the following: All, Scannable Forms, KidKare, Online, and Manual.![](https://knowledge.kidkare.com/hs-fs/hubfs/image-png-Dec-18-2024-04-12-57-6662-PM.png?width=374&height=51&name=image-png-Dec-18-2024-04-12-57-6662-PM.png) 2. Click **Go**. The providers meeting the limits you set display. 3. To mark claims as received: - **Online Claimers:** If the listed provider claimed online via KidKare, the Received box is automatically checked, the date they submitted displays in the Date column, and the Received Via column shows Online. - **Paper Claimers:** If the listed provider claims via paper (scannable forms or manual entry): - Check the box in the **Received** column. - Today's date automatically populates the **Date** column. - Click the **Received Via** column drop down and select the claim source: **Scannable Forms - Sponsor** or **Manual Entry - Sponsor**. 4. Click **Save**. 5. Click **Claims Not Received** to print the Claims Not Received report. This report lists all providers who have not been marked as Received in the Track Received Claims window. 6. Click **Providers Not Claiming** to print the Providers Not Claiming report. This report lists those providers who do not have a claim in the system yet. Note that a provider could be documented as having paperwork received, but you have not yet processed the claim. It is best to run this report after you've processed or manually entered claims.![](https://knowledge.kidkare.com/hs-fs/hubfs/image-png-Feb-03-2025-09-43-58-1097-PM.png?width=535&height=150&name=image-png-Feb-03-2025-09-43-58-1097-PM.png) #### Checking a Claim’s Status You can also use this function to ensure that you haven't let any paperwork slip through without being processed. The Processed box is checked automatically once a claim has been created manually or by Minute Menu HX when processed. The date the claim is processed/created is noted in the Date Processed column. ![](https://knowledge.kidkare.com/hs-fs/hubfs/image-png-Feb-03-2025-09-42-35-2899-PM.png?width=535&height=235&name=image-png-Feb-03-2025-09-42-35-2899-PM.png) You can also filter the list so it includes only those claims that have been received, but have not yet been processed. to do so: 1. Check the **Show Only Received but Not Processed** box. 2. Click **Go** to refresh the list. ![](https://knowledge.kidkare.com/hs-fs/hubfs/image-png-Feb-03-2025-09-43-17-8155-PM.png?width=535&height=154&name=image-png-Feb-03-2025-09-43-17-8155-PM.png) - [Home Providers](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#main-content) - [Home Page & Settings](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#home-page-settings) - [My Children](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#my-children) - [My Site](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#my-site) - [eForms](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#eforms) - [Meals](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#meals) - [Food Program](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#food-program) - [Calendar](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#calendar) - [Check In/Out](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#check-in-out) - [Reports](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#reports) - [Messages](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#messages) - [KidKare Accounting](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#kidkare-accounting) - [Parachute](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#parachute) - [Español](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#espa%C3%B1ol) - [Guardian Portal](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#guardian-portal) - [KidKare for Home Sponsors](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#main-content) - [Home Page & Settings](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#home-page-settings) - [Observer Mode](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#observer-mode) - [Claims](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#claims) - [Children](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#children) - [eForms](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#eforms) - [Provider Management](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#provider-management) - [Menus/Attendance](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#menus-attendance) - [Payments](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#payments) - [Foods](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#foods) - [Reports](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#reports) - [Tools](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#tools) - [Administration](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#administration) - [Messages](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#messages) - [Beacon Verify](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#beacon-verify) - [MMHX for Home Sponsors](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#main-content) - [Install & Update MinuteMenuHX](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#install-update-minutemenuhx) - [Get Started](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#get-started) - [Manage Providers](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#manage-providers) - [Enroll & Manage Children](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#enroll-manage-children) - [Review Homes](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#review-homes) - [Manage Foods & Menus](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#manage-foods-menus) - [Administrative Tasks](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#administrative-tasks) - [Process & Manage Claims](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#process-manage-claims) - [Reports](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#reports) - [Videos](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#videos) - [Resources](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#resources) - [MinuteMenuHX Full User Manual](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#minutemenuhx-full-user-manual) - [Get Help/Support](https://knowledge.kidkare.com/homes/get-help-support?hsLang=en) # KidKare Support Hours M-F 9am-5pm CST Copyright © 2026, KidKare