--- title: Manage Contacts description: Manage Contacts --- [Skip to content](https://knowledge.kidkare.com/parachute-centers/manage-contacts#main-content) ![logoiconparachute](https://knowledge.kidkare.com/hs-fs/hubfs/logoiconparachute.png?width=50&height=42&name=logoiconparachute.png) - [Customer Portal](https://support.kidkare.com/_hcms/mem/login) - [Access KidKare](https://app.kidkare.com/) - [Support & Releases](https://knowledge.kidkare.com/support-releases) - [Contact KidKare Support](https://knowledge.kidkare.com/support-releases/contact-our-support-team) Open main navigation Close main navigation - [Customer Portal](https://support.kidkare.com/_hcms/mem/login) - [Access KidKare](https://app.kidkare.com/) - [Support & Releases](https://knowledge.kidkare.com/support-releases) - [Contact KidKare Support](https://knowledge.kidkare.com/support-releases/contact-our-support-team) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Parachute for Centers](https://knowledge.kidkare.com/parachute-centers?hsLang=en-us) 2. [Getting Started with Parachute](https://knowledge.kidkare.com/parachute-centers/getting-started-with-parachute?hsLang=en-us) # Manage Contacts Table of Contents ## In This Article ### View Contacts To view a list of all your contacts, click **Contacts** from the menu on the left. ![Screenshot 2026-02-27 at 11.27.09 AM](https://knowledge.kidkare.com/hs-fs/hubfs/Screenshot%202026-02-27%20at%2011.27.09%20AM.png?width=670&height=385&name=Screenshot%202026-02-27%20at%2011.27.09%20AM.png) On this page, you can view and manage all your contacts. You can quickly find and organize contacts using the **Filter**, **Search**, and **Sort** tools: - **Filters:** Narrow your list by **contact status**, **contact type**, **Emergency Contact**, or **permission to pay**. - **Search:** Use the search field to locate a contact by **first name**, **last name**, or both. - **Sort:** Organize the list alphabetically by contact first name or in reverse alphabetical order. These tools help you quickly find specific contacts and keep your list organized. --- ### Add Contacts You can add a **Contact** two different ways in Parachute. The first way is to add a **Contact** directly from the associated [**Child Profile**.](https://knowledge.kidkare.com/parachute/manage-child-information?hsLang=en-us) You can also add **Contacts** directly into the contact page.   1. From the menu to the left, click **Contacts.** 2. Your **Contacts** page opens. Click **+ Add Contact** in the top right corner of the screen. 3. Select if you are adding a **Guardian** or an **Agency.** ![Contacts Choices](https://knowledge.kidkare.com/hs-fs/hubfs/Marketing-Sales/Parachute/Contacts%20Choices.png?width=276&height=132&name=Contacts%20Choices.png) - **Guardian:** This is meant to indicate the payer has a personal relationship with the child. This payer type can still be used even if the Payer is not a legal guardian of the child. - **Agency:** This payer type can be used for onboarding 3rd party billers or agencies that provide funding for a child's care. 4. Enter the required **Contact** fields such as Name, Email/Phone. 5. Select the child this Guardian/Agency is affiliated with in the **Associated Child** drop down. ![Associated Children](https://knowledge.kidkare.com/hs-fs/hubfs/Marketing-Sales/Parachute/Associated%20Children.png?width=353&height=268&name=Associated%20Children.png) 6. If the Guardian/Agency is associated with multiple children, click![Add Associated Children](https://knowledge.kidkare.com/hs-fs/hubfs/Marketing-Sales/Parachute/Add%20Associated%20Children.png?width=223&height=30&name=Add%20Associated%20Children.png) and add all children associated with this contact. 7. Click one of the **Save** options**.**  - **Save & Add Next Contact**: Use this to add multiple contacts quickly by saving and opening  a new blank screen to complete for a new contact. - **Save:** This saves the contact and takes you directly to the contact profile that was just created.   --- ### **Send Welcome Email** 1. From the **Contacts** screen, click on the name of the contact you would like to send a welcome email to 2. Click **Send Welcome Email** under the name of the contact - To send a Welcome Email the contact must have a valid email address already saved to their profile 3. After the Welcome Email has been sent the Contact can [follow these instructions](https://knowledge.kidkare.com/parachute/create-guardian/agency-parachute-account?hsLang=en-us) to activate their account   --- ### **Add Contact Photo to** Profile 1. From the **Contacts** screen, click on the name of the contact you are adding a photo for. 2. Click **Edit** in the top right corner. 3. Click the **Camera** icon next to the contact name to add a photo. 4. Select the photo to add from your files/gallery on your device and click **Open.** 5. The photo loads into the contact profile. 6. Click **Save.** 7. To delete the photo, click **Delete** under the image and it will be removed and set back to the default.   --- ### **Update Contact Status** 1. From the **Contacts** screen, click on the name of the contact you are updating status for. 2. Click the **Edit** button in the top right corner. 3. The **Status** option appears underneath the contact name. 4. Here, you have the option to set the status to **Active** or **Inactive. ![Contact Status-1](https://knowledge.kidkare.com/hs-fs/hubfs/Marketing-Sales/Parachute/Contact%20Status-1.png?width=234&height=131&name=Contact%20Status-1.png)** 5. Click **Save.**   --- ### View and Edit Contact Profiles 1. From the **Contacts** screen, click on the name of thecontact you are needing to view/edit. 2. Click the **Edit** button in the top right corner. 3. Edit any information that needs to be updated under the **Invoices** or **Profile Details** sections. 4. Click **Save** in the top right corner. #### Invoices The **Invoices** tab in a contact profilegives a view of all invoices associated with the contact, allows invoices to be printed, resent or created, as well as showing important balances.  See a list of all action items available on this screen below. - **Total Unpaid:** This is the total balance of Invoices for this Contact that have not yet been paid. - **Account Credit:** This is the total balance of Account Credit that has been granted for this Contact, but not yet used. - **Invoices Table:** This is a history of all invoices for this Contact. - **Create Invoice:** This allows you to create a new Invoice directly from the Contact profile. - **Send Welcome Email**: Allows you to quickly send or resend the **Welcome Email** inviting them to setup their Parent Portal. ![Contact Invoices Page](https://knowledge.kidkare.com/hs-fs/hubfs/Marketing-Sales/Parachute/Contact%20Invoices%20Page.png?width=535&height=241&name=Contact%20Invoices%20Page.png) #### Profile Details (Guardian) - **Personal** - **Emergency Contact:** Is this contact listed as an emergency contact for the associated children? - **Permission to Pay**: Required to be marked "Yes" in order to generate an invoice for this Contact. - **Permission to Initiate Payments:** Allows Payer to spend payments that are not associated to an Invoice. - **Phone Number OR Email** address is required. - **Address** - **Primary Language** - **Additional Language** - **Authorized to Pick Up Child** - **Enrolled in Autopay:** This is updated by the Payer depending on their settings. - **Notes:** Internal notes related to the Payer. - **Associated Children:**  - Click the **"+"** to add additional children this contact is associated with. - If you associate a Contact with a Child in the Child's Profile you will see the associate reflected here as well. - Click the**![Trash Can](https://knowledge.kidkare.com/hs-fs/hubfs/Marketing-Sales/Parachute/Trash%20Can.png?width=25&height=32&name=Trash%20Can.png)** next to the child to remove them from the contacts associated children list. - Click the **![Associated Children Cam Icon](https://knowledge.kidkare.com/hs-fs/hubfs/Marketing-Sales/Parachute/Associated%20Children%20Cam%20Icon.png?width=28&height=21&name=Associated%20Children%20Cam%20Icon.png)** to add a picture of the child.**![Associated Children Editing](https://knowledge.kidkare.com/hs-fs/hubfs/Marketing-Sales/Parachute/Associated%20Children%20Editing.png?width=535&height=280&name=Associated%20Children%20Editing.png)** #### Profile Details (Agency) - **Personal** - **Permission to Pay**: Required to be marked "Yes" in order to generate an invoice for this Contact. - **Permission to Initiate Payments:** Allows Contact to spend payments that are not associated to an Invoice. - **Primary Contact**: Enter first and last name of the Agency's primary contact. - **Phone Number OR Email** address is required. - **Address** - **Enrolled in Autopay:** This is updated by the Payer depending on their settings. - **Notes:** Internal notes related to the Payer. - **Associated Children:**  - Click the **"+"** to add additional children this agency is associated with. - Click the**![Trash Can](https://knowledge.kidkare.com/hs-fs/hubfs/Marketing-Sales/Parachute/Trash%20Can.png?width=25&height=32&name=Trash%20Can.png)** next to the child to remove them from the agency associated children list. - Click the **![Associated Children Cam Icon](https://knowledge.kidkare.com/hs-fs/hubfs/Marketing-Sales/Parachute/Associated%20Children%20Cam%20Icon.png?width=28&height=21&name=Associated%20Children%20Cam%20Icon.png)** to add a picture of the child.**![Agency Associated Children](https://knowledge.kidkare.com/hs-fs/hubfs/Marketing-Sales/Parachute/Agency%20Associated%20Children.png?width=535&height=190&name=Agency%20Associated%20Children.png)**   - [Getting Started with Parachute](https://knowledge.kidkare.com/parachute-centers/getting-started-with-parachute?hsLang=en-us) - [Creating & Managing Invoices](https://knowledge.kidkare.com/parachute-centers/creating-managing-invoices?hsLang=en-us) - [Accounting Tools](https://knowledge.kidkare.com/parachute-centers/accounting-tools?hsLang=en-us#main-content) - [Income](https://knowledge.kidkare.com/parachute-centers/accounting-tools?hsLang=en-us#income) - [Expenses](https://knowledge.kidkare.com/parachute-centers/accounting-tools?hsLang=en-us#expenses) - [Guardian/Agency Portal](https://knowledge.kidkare.com/parachute-centers/guardian-agency-portal?hsLang=en-us) - [Attendance](https://knowledge.kidkare.com/parachute-centers/attendance?hsLang=en-us) - [Parent Communication](https://knowledge.kidkare.com/parachute-centers/parent-communication?hsLang=en-us) - [Classrooms](https://knowledge.kidkare.com/parachute-centers/classrooms?hsLang=en-us) - [Support](https://knowledge.kidkare.com/parachute-centers/support?hsLang=en-us) [![Parachute Logo](https://knowledge.kidkare.com/hs-fs/hubfs/Parachute%20Logo.png?width=200&height=67&name=Parachute%20Logo.png "Parachute Logo")](https://www.kidkare.com/parachute/) Copyright © 2026, KidKare