Contact Parachute Support Team

Support Hours

Monday - Friday: 9:00 AM - 5:00 PM CST

Create a Support Ticket Online

Click Here to create a support ticket online.

Email Us

  1. Email Support@KidKare.com

  2. In the Email Subject Line, enter the issue you are needing help with

    • Examples: "I need help logging in" or "My claim doesn't look right"

  3. In the body of the email, provide as much information as possible to help our Support Team give you a faster and more complete response.  Attached images, screen shots, report examples, etc.

  4. Provide your name, username, and user type (center, sponsor, provider, etc.) 

 

View our full list of support articles by clicking here.