Claims
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      1. Home Providers and Sponsors
      2. KidKare for Home Sponsors
      3. Claims

      List Claims

      Once you have created claims in KidKare via Process Claims function or by manually entering claims, they are added to the List Claims window. Access this window to review, manage, and update claim details as needed. You can also re-process claims from this window.

      1. From the menu to the left, click Claims then select List Claims. The List Claims window opens.

      2. In the first Find Records section, select Selected Claim Month or All Claim Months. If you select All Claim Months, click Go.  If you select All Claim Months, proceed to Step 5.

      3. In the Select Provider section, select Selected Provider or All Providers. If you select All Providers, go to Step 6.

      4. Click the Select drop-down menu and select the provider to view.

      5. Click again to filter the results to only show the selected provider.

      6. Once the results load, click each column to sort the displayed information in ascending or descending order. Note that some columns may or may not display according to the selections you made when filtering the list.

      7. From here you can view the claim tier, month, status, if any adjustments have been made, source, and process date. 

        • Specific Columns in the List Claims Window

          Tier: The Tier column displays the claim's tier. This can be any of the following:

          • Tier 1

          • Tier 2

          • Tier 2 Hi

          • Tier 2 Lo

          • Tier 2 Mixed

          Paid: The Paid column indicates whether the listed claim has been paid. If an adjustment exists for the claim and the original claim was paid, but the adjustment has not, the claim's paid status is Partially.

          Submitted: The Submitted column indicates whether the claim has been marked as submitted. If an adjustment exists for the claim and the original claim was submitted, but the adjustment has not, the claim's submitted status is Partially.

          Changed: The Changed column indicates whether an unsubmitted claim has been changed. If a claim has already been marked as submitted, -- (dash dash) displays in this column. If the claim has not been submitted and has been modified, Yes displays.

          Src: The Src column shows the claim source. This can be one of the following:

          • WE: Web-based KidKare Claim

          • SF-BM: Scannable Form — Full Bubble Menu

          • SF-AM: Scannable Form — Attendance Menu

          • SF-FM: Direct Entry Claim

          • MA: Manual

      8. To review claim details for a specific claim month, click on the blue text in the Claim Month columns.  The Claim Details page opens.

      9. You can do the following from the Claim Details window:

        • View claim breakdown of meals served by tier, total refund amount, days attended, etc.

        • Click the orange Claim Actions button on the right for quick links to the Adjust Claims page, On Hold page, and Meal History page.

        • If you as the sponsor have made adjustments to the claim and need to Re-process or recalculate the claim, a Reprocess button is available at the top of the screen so you don't have to go back to the Process Claims page to do this. 

        • If the claim has not been submitted to the state, the option to Delete the claim is available from this screen as well.