--- title: System Requirements description: Minute Menu HX is a client-server application. As such, you can use more than one computer with the software, where the database is hosted on a cloud server and all end-user computers run the applicat --- [Skip to content](https://knowledge.kidkare.com/homes/system-requirements#main-content) English Show submenu for translations ![KK Icon.png\]](https://knowledge.kidkare.com/hs-fs/hubfs/KK%20Icon.png?width=40&height=40&name=KK%20Icon.png) - [Customer Portal](https://support.kidkare.com/_hcms/mem/login) - [Access KidKare](https://app.kidkare.com/) - [Support & Releases](https://knowledge.kidkare.com/support-releases) - [Contact KidKare Support](https://knowledge.kidkare.com/support-releases/contact-our-support-team) Open main navigation Close main navigation - [Customer Portal](https://support.kidkare.com/_hcms/mem/login) - [Access KidKare](https://app.kidkare.com/) - [Support & Releases](https://knowledge.kidkare.com/support-releases) - [Contact KidKare Support](https://knowledge.kidkare.com/support-releases/contact-our-support-team) - English Show submenu for translations - Go to kidkare.com Go to kidkare.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Home Providers and Sponsors](https://knowledge.kidkare.com/homes?hsLang=en) 2. [MMHX for Home Sponsors](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en) 3. [Install & Update MinuteMenuHX](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#install-update-minutemenuhx) # System Requirements ### Minute Menu HX with Cloud Connect Minute Menu HX is a client-server application. As such, you can use more than one computer with the software, where the database is hosted on a cloud server and all end-user computers run the application and connect to that single database via their Internet connection. | | **End-User Requirements** | | --- | --- | | **RAM** | 4GB - 6GB | | **Processor** | 1.0 - 3.0+ GHz | | **Available Hard Disk Space** | 600MB | | **Battery Backup** | UPS recommended | **Supported Operating Systems:** Windows 10, Windows 11 **Un-Supported Operating Systems:** Windows 8/8.1, Windows 7, Windows Vista, Windows XP, Windows Server 2003, Windows Server 2000, Windows Server 2008 R2, Windows Server 2008 with Service Pack 2,  Windows Server 2012 R2, Windows Server 2012 Windows Server 2016, Windows 98, Windows Millennium, Windows NT, and older Windows versions. **Minute Menu HX Cloud Connect Connectivity / Bandwidth Requirements** Dedicated Internet access is required for Minute Menu HX. A minimum bandwidth speed of 56 Kbps per user is recommended for sponsors using Minute Menu HX Cloud Connect.  To calculate the amount of bandwidth needed, please consider the number of users you anticipate will be using Minute Menu HX at any given time and multiply that by 56 Kbps.  Generally speaking, most DSL connections will be able to support 2 to 16 simultaneous users.  Cable, T1 and Satellite connections will have more capacity and should be able to easily support all users for a large sponsor. Keep in mind that some systems, including satellite, may have native latency that can cause lag for end-users of Minute Menu HX. **Scanners:** OMR (Optical Mark Recognition) scanners are the scanners that read the forms that are scanned into HX.  In order to be compatible with Minute Menu HX, the scanners **must have a pencil read head** (not an ink read head). New scanners must be purchased through Minute Menu. For additional questions or information, please [**contact us**](https://knowledge.kidkare.com/homes/contact-our-support-team?hsLang=en)**.** **Supported Scanners:** OpScan6, OpScan4, InSIGHT4, OpScan3 **Printers:** We do not support dot-matrix printers, except when printing checks. Inkjet, bubble jet, or laser printers are recommended, with speeds of 10ppm (for smaller Sponsors) to 30ppm or greater (for larger Sponsors). When evaluating the speed of a printer, consider printing claim reports: 3 reports of one page each (X) the # of claiming providers = the total number of pages needed. ### Provider KidKare (Internet) Requirements In general, any computer with an operating system greater than Windows XP will work for  KidKare.com. High-speed internet access is recommended.   Since KidKare.com is completely web-based the program can be used from any device with a web browser including PCs, Macs, Laptops, Tablets and Mobile Devices. ### Software Discounts Non-profit agencies can typically acquire licenses for Microsoft Windows & SQL Server at highly discounted rates. For more information, check out either of the following: - [www.ccbtechnology.com](http://ccbtechnology.com/) or you can call at 800-342-4222, ask for Kevin Rochol, Ext. 120. You can contact Kevin directly for the discounted rates or ask for any Sales Agent. - [www.techsoup.org](https://www.techsoup.org/) You can also call Techsoup at (800) 659-3579 x700 For more information, **[contact us](https://knowledge.kidkare.com/homes/contact-our-support-team?hsLang=en)** and we can send you a full interest packet describing the software in detail. - [Home Providers](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#main-content) - [Home Page & Settings](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#home-page-settings) - [My Children](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#my-children) - [My Site](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#my-site) - [eForms](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#eforms) - [Meals](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#meals) - [Food Program](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#food-program) - [Calendar](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#calendar) - [Check In/Out](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#check-in-out) - [Reports](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#reports) - [Messages](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#messages) - [KidKare Accounting](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#kidkare-accounting) - [Parachute](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#parachute) - [Español](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#espa%C3%B1ol) - [Guardian Portal](https://knowledge.kidkare.com/homes/home-providers?hsLang=en#guardian-portal) - [KidKare for Home Sponsors](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#main-content) - [Home Page & Settings](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#home-page-settings) - [Observer Mode](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#observer-mode) - [Claims](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#claims) - [Children](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#children) - [eForms](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#eforms) - [Provider Management](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#provider-management) - [Menus/Attendance](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#menus-attendance) - [Payments](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#payments) - [Foods](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#foods) - [Reports](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#reports) - [Tools](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#tools) - [Administration](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#administration) - [Messages](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#messages) - [Beacon Verify](https://knowledge.kidkare.com/homes/kidkare-for-home-sponsors?hsLang=en#beacon-verify) - [MMHX for Home Sponsors](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#main-content) - [Install & Update MinuteMenuHX](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#install-update-minutemenuhx) - [Get Started](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#get-started) - [Manage Providers](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#manage-providers) - [Enroll & Manage Children](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#enroll-manage-children) - [Review Homes](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#review-homes) - [Manage Foods & Menus](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#manage-foods-menus) - [Administrative Tasks](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#administrative-tasks) - [Process & Manage Claims](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#process-manage-claims) - [Reports](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#reports) - [Videos](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#videos) - [Resources](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#resources) - [MinuteMenuHX Full User Manual](https://knowledge.kidkare.com/homes/mmhx-for-home-sponsors?hsLang=en#minutemenuhx-full-user-manual) - [Get Help/Support](https://knowledge.kidkare.com/homes/get-help-support?hsLang=en) # KidKare Support Hours M-F 9am-5pm CST Copyright © 2026, KidKare